Frequently Asked Questions
Are shuttles always free?
Yes. The shuttle between our lot and Midway is complimentary with every reservation, in both directions.
How often do shuttles run?
Shuttles run continuously, 24/7/365. Call 312-500-7750 when you land and we will send one for your return trip.
How far is the parking lot from Midway Airport?
We are at 4901 W 47th St, about five minutes from the terminal by shuttle.
Are you open 24 hours?
Yes. The lot and shuttle operate 24/7/365.
Can I arrive after my reservation starts?
Yes. Your space is held for your reservation, so you can arrive later than your booked start time. Call us if your plans change significantly.
Can I be late to pick up my car?
Yes. If you return later than your reserved end time, any additional balance is settled at the lot when you collect your car.
Can I make a reservation less than eight hours in advance?
Call 312-500-7750 and we will confirm availability and help you reserve by phone.
How do I cancel a reservation?
Use the link in your confirmation email, or call 312-500-7750 and we will help you cancel it.
Is the service insured?
Call 312-500-7750 and our team will walk you through our current coverage and lot policies.
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